If you were thumbing through the latest issue of Convenience Store magazine last week, you may have noticed Karl’s name featured, as he shared his thoughts on the tactics that convenience retailers can use to improve retail effectiveness and shopper engagement.
Read the full article here
Featuring in the third consecutive series of BBC2’s The Fixer, presented by Alex Polizzi, Karl and his dedicated project team at Visual Thinking worked their magic on family businesses in need of guidance to improve the customer experience and increase retail performance.
For the final episode of the series, TV production company Twofour sought Karl’s retail expertise and advice to help Wimbledon-based pet store, Creature Company, find ways to reinvigorate the store and customer experience, in order to realise its long-term commercial ambitions.
Missed it? Watch again here
Read the full case study in Retail Focus magazine here