This store can only be described as breathtaking.
Casa Palacio has three stores, two in Mexico City and one in Acapulco. It sells a unique collection of furniture, home accessories, home decoration and home items. This latest and recently opened example is located in the new Centro Santa Fe Mall extension – due to fully open during 2013. It is located at the end of the mall in a commanding position, next to designer clothing mega brands Dolce & Gabbana, Chanel and Pink.
The design emphasis in this part of the mall is on luxury. Opulent white carrara marble floors, full height contemporary architecture and natural light have been used to create a premium look and feel to showcase the biggest and best in international brands.
Inside this new store, an original Mexican house and courtyard has been thoughtfully incorporated into the new design – creating an innovative juxtaposition between old and new. Built over several floors, the store is a series of small, interconnected rooms that flow seamlessly between each other. Each is themed and decorated with a distinctive product, brand or lifestyle theme – and zoned into traditional South American, European and British, with a mix of classic and contemporary products and themes. Every part of the store has a lavish and carefully curated feel, demonstrating expert attention to detail in VM and retail standards.
VM is exceptional instore. Even the simplest of areas, for mattress and pillow selection, is handled like a luxury boutique hotel. Around the store, it is hard to isolate any particular product areas as the standard is SO high and consistently done. However, the cookshop on the ground floor with its intricate wooden scultpural centre piece that connects through to the floors above is, quite simply, remarkable.
This store embodies creativity and wow factor. It is luxurious, inspiring and ambitious. It is not, however, so exclusive that a potential customer feels ill at ease by simply looking and touching. The staff at Casa Palacio were polite, friendly and engaging, and with discrete service facilities (credit, payment, delivery and wedding list etc. ) carefully woven into the store – the premium experience was maintained throughout. This exciting branch of Casa Palacio is one of the best stores I have visited in a long time.